Higher profit. A meaningful share of wine shoppers feel overwhelmed and worry about “making a mistake” at the shelf (23% in Constellation’s Project Genome, reported by Decanter). Some shoppers are embarrassed to ask for help (23% in research cited by Harpers). One Fine Note gives them private, consistent guidance—and lets you guide recommendations toward the bottles that best support your sales.

More loyalty. McKinsey reports personalization can lift revenues by 5–15%. One Fine Note builds a Taste ID that learns a customer’s preferences, so each visit feels more “them”—and more worth of a return visit.

Wine shopping is stressful for a lot of people. In a survey of 2,000 drinkers, 23% said buying wine is stressful; 51% said there are too many options; 32% felt bewildered by wine jargon; and 46% didn’t know how to tell a good bottle from a bad one. Just as important: 23% said they’re too embarrassed to ask for help when picking wine.

A kiosk gives your customers a private, no-pressure way to get clarity—while keeping recommendations consistent even when your shop is busy. And customers increasingly want self-service: a SOTI retail survey reported 73% of shoppers prefer self-service tech over engaging store associates.

No. One Fine Note is guided selection, not unattended checkout. Staff still verifies ID and approves the order, just like any in-store transaction.

It reduces repetitive conversations and makes recommendations consistent across shifts, so staff can focus on hospitality, fulfillment, and high-value moments.

Staff still verifies ID and the order, just like any in-store transaction.

Our kiosk Is private by design - we do not store customers images or any identifiable information. We process their taste sensitivity and delete the image.

All of our product, hardware and software is meticulously built with the same care as a luxury brand—typography, color, motion, and materials included.

Our ultra thin high resolution touch-screen kiosk brings a premium-designed touchpoint to your floor.

Purchasing a kiosk is not required. Hardware is provided as part of the subscription. Pricing is a monthly fee per location.

Our kiosk functions with minimal setup, all that is needed is power and WiFi. Our engineers will onboard your inventory, and we take care of the rest.

No, One Fine Note fits seamlessly into your current operation system requiring no changes.

We are looking for a few stores to partner with. We will be offering these stores promotional pricing of -80%. Please email us at info@onefinenote.com if you would like to take advantage of this offer.

*This offer is valid until 4/6/2026.

Installation and onboarding takes approximately 3-5 business days.